Returns & Exchanges
At Venroy, we want you to be completely satisfied with your purchase. If your order isn’t quite right, we offer returns or exchanges on full-priced items within 21 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in original condition.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized postal location or courier point.
Receive Refund or Credit
Once our team inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing